Bank of Utica - Privacy Policy
Bank of Utica has a long history of safeguarding customers’ private financial information. We are committed
to upholding that tradition. This notice describes our privacy practices and is required by a federal law.
Bank of Utica does not sell or trade customer information to outside companies who
offer non-financial products or services. Our guidelines help to protect against fraud and also protect customer
privacy while serving customer needs.
We may collect what is known as “nonpublic personal information.” This is information that we obtain from you in order to provide financial products and services.
We may collect “nonpublic personal information” about you from these sources:
We may collect what is known as “nonpublic personal information.” This is information that we obtain from you in order to provide financial products and services.
We may collect “nonpublic personal information” about you from these sources:
- Information we receive from you on applications or other loan and account forms.
- Information about your transactions with us or others.
- Information we receive from outside companies or third parties.
For example, when you apply for a loan or open an account with us, we need information about your financial status – such as your place of employment, income, monthly expenses and personal assets and debts outstanding, etc. – to process your request.
We maintain records of all loan and deposit transactions. If you use our online banking services, we record your online sessions so that we can process and confirm your transactions and provide you with automatic online information.
Such as when you apply for a loan, we obtain information from credit bureaus regarding your credit and repayment history.
We will be careful as to how we share information with others. Under certain circumstances it may be necessary
to share nonpublic personal information about you with outside companies or “nonaffiliated third parties” to
provide products and services you have requested or as required by law. We will be sure that information shared
with a third party will be done with careful consideration to accuracy and security. At this time we do not have
any subsidiaries with whom information would be shared.
We may disclose all of the information we collect as described under “What Kind of Information Does The Bank Collect?” in the following circumstances:
We may disclose all of the information we collect as described under “What Kind of Information Does The Bank Collect?” in the following circumstances:
- To process a transaction requested or authorized by you, e.g. an online bill payment
- To provide a financial product or service requested by you, e.g. a Quickdraw debit card
- To maintain or service your account with us or with another entity as part of an extension of credit
- As required by law, e.g. to comply with a subpoena
- As you direct us to disclose, e.g. with your written instructions
- To consumer reporting agencies as permitted under the Fair Credit Reporting Act
- To companies with whom we have joint marketing agreements (although at this time we have no such arrangements)
Through use of our web site, we strive to provide valuable information to you about how we may serve you.
Whether you are an existing customer or someone shopping for new bank services, we want to make sure that there
is never a need for you to be concerned about the privacy of your personal information. In an effort to better
serve you, certain personal information is collected when you sign up for some of our bank services. Additionally,
when sending e-mail to us, certain personal information about you may be contained in the message header, such as
your name or organization. All information that is submitted to us will not be sold, shared, or otherwise given
to any persons outside of the bank, unless we are compelled to do so by law.
The Bank’s confidentiality and business ethics policies provide, among other things, that all customer information is
considered private and privileged. We maintain physical, electronic, and procedural safeguards that comply with federal
standards to guard your nonpublic personal information.
We have strict internal policies against unauthorized use or disclosure of customer information. Customer information
is accessible only to employees who need to use it. The importance of confidentiality is stressed through our code of
conduct, employee training, operating procedures and privacy policies. We require the businesses with which we have a
relationship to maintain the confidentiality of consumer information by assuring that their contracts with us provide
for compliance with privacy regulations.
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We work hard to assure that your information is current, accurate, and as complete as possible. If you see any
inaccuracy in your statements or in any other information from us, please call our Customer Service Department at
(315) 797-2700 ext. 233 or (800) 442-1028, or write us at Bank of Utica, Consumer Complaints, 222 Genesee St., Utica, NY 13502.
Our policy is to investigate and correct inaccuracies in a timely manner.
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IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money laundering activities, Federal law
requires all financial institutions to obtain, verify, and record information that identifies each
person who opens an account.
WHAT THIS MEANS TO YOU
- When you open an account, we will ask for certain information such as your name, address, date of birth, and other information that will allow us to identify you.
- We will also ask to see your driver’s license or other identifying documents.
