Contact Us | Bank of Utica

Phone and Email Directory

We consider our staff to be our greatest asset. They are knowledgeable and professional and offer the best customer service in the area. We are proud of the fact that over 75% of our employees have been with Bank of Utica for more than 10 years, over 50% for more than 20 years! This longevity allows our employees to know our customers and understand their banking needs. When you come into the bank, or call us, you will be dealing with individuals that you have known for many years. They understand your banking needs and can help tailor your accounts to best meet your personal situation.

If you need information on any of your accounts or have questions you would like to address, you can always feel free to contact any of the departments or individuals listed below. You can call the number listed or email by clicking on the individual name.

Customer Service and General Information:

Phone:
315-797-2700 or
800-442-1028

Around the Clock Banking:
315-797-2710

Hours:
Monday-Friday
9:00am - 5:00pm

Drive-in
Open until 5:30pm
on Fridays

Fax:
315-797-2707

Checking Accounts:
315-797-2761 or
315-797-2700 ext. 233

Email Customer Service

Personal Banking - Personal Loans and New Deposit Accounts

To open a new deposit account, apply for a loan, inquire about FDIC insurance, or have a question about Business Online, contact:

Claire Murphy
Assistant Vice President
NMLS ID: 571151
Call 315-797-2700 ext. 266

Debra Schantz
Assistant Vice President
NMLS ID: 1657742
Call 315-797-2700 ext. 263

Amy Taylor
Personal Banking Representative
NMLS ID: 2660475
Call 315-797-2700 ext. 274

Megan Podkowka
Personal Banking Representative
NMLS ID: 2661169
Call 315-797-2700 ext. 277

Deposit Accounts - Existing Accounts

If you have questions on your existing deposit accounts, Debit Cards, ACH & Direct Deposits, Online Banking, Around the Clock Telephone Banking, or Bill Payment, contact: